At Afnan Watch — the best online watch store in Pakistan — your satisfaction is our top priority. We accept returns and exchanges within 7 days of delivery, provided the watch is unused, unworn, and in its original packaging with all tags intact.
If you received a wrong, damaged, or defective item, simply contact us on WhatsApp at +92 336 435 3333 with your order details and clear photos of the product, and our team will resolve your issue within 24–48 hours. Refunds are processed within 5–7 working days via bank transfer or Easypaisa/JazzCash.
Please note that used, damaged, or final-sale items are not eligible for return, and shipping charges are non-refundable unless the error is on our part.
