Returns and Refunds Policy
Returns and Refunds Policy
At AfnanWatch, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your order, we offer a hassle-free returns and refunds policy to make the process as easy and convenient for you as possible.
Free Returns and Refunds:
We understand that sometimes items may not meet your expectations or may arrive damaged or defective. Therefore, we offer free returns and refunds on all eligible orders within 10 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Case on Delivery:
In the rare event that you receive an item that is damaged or defective upon delivery, you have the option to refuse acceptance of the package. Simply inform the delivery personnel of the issue, and they will initiate the return process on your behalf. Once the item is returned to us, we will issue a full refund or replacement, whichever you prefer.
Shipping Time:
We understand the importance of receiving your order promptly. That’s why we strive to process and dispatch all orders within 3-5 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances, such as weather delays or carrier issues. Rest assured, we work diligently to ensure your order reaches you in a timely manner.
How to Initiate a Return:
To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed. Once we receive the returned item, we will inspect it and process your refund or exchange accordingly.
Contact information:
Support Mail:Â Info@afnanwatch.com
Business Address: Afnan watch center shop no 3 androon parety gate bannu kpk
