AP Arabic - C-1255

15 Days Refund / Exchange Policy

At AFNAN WATCH, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a simple return & exchange process.

Eligibility:

• We accept returns or exchanges within 15 days of purchase.
• Product must be unused, undamaged, and in original packaging.
• Watches that are used, scratched, resized, or unwrapped will not be accepted (except in valid defect cases).
• Delivery charges are non-refundable.

Important Notes:

• Customer must return the parcel via any courier service at their own expense.
• Refund process starts after we receive and inspect the product.
• Refund or exchange will be processed within 2–3 working days after approval.

How to Return or Exchange:

1. Repack the Parcel
Safely repack the product in its original box with all accessories, warranty card, and invoice. Damaged or incomplete returns will not be accepted. Include a note with your Name, Order Number, Contact Number and Reason for Return / Exchange.

2. Ship the Parcel
Send the parcel through a traceable courier service to: Shop No 3, Inside Parety Gate, Bannu, KPK. Once we receive your parcel, our representative will contact you and your refund/exchange will be processed within 2–3 working days.

Questions? WhatsApp: +92 336 3333481